Belleville is taking a close look at a new ride-sharing service for residents.
A representative of a new Canadian ride-sharing service appeared before city council Tuesday, outlining how this differs from the taxi services.
Regional Manager Vince Scott says the service has an app which streamlines the system.
Scott emphasized information on the app would give the customer the licence plate and driver information as a safety measure.
He indicated the drivers are given background checks before they are hired.
The average salary is $26.04 per hour.
Scott says Belleville residents need options.
“We’re hearing about one hour, two hour wait times in Belleville for residents. Unfortunately sometimes people wait that long and they say forget it I don’t want to wait that long. I’ve maybe only had a couple of drinks.”
And he said they may take a chance and drive themselves.
Councillor Chris Malette, who has been working on this plan for about year, told council he’s had reports of people having to wait two hours for a taxi.
“We’ve had numerous of these. I’ve also had complaints from people that have said that… they’re seniors and missed doctors appointments because the simple taxi service can’t meet its needs.”
Councillor Ryan Williams, Chair of the Economic Development Committee pointed to how this type of ride service is a benefit to the city’s tourism business and economic development.
Williams said he is behind the idea, indicating in the hotel business he has seen countless times when people are waiting for a taxi.
“Now with COVID, having a new gig economy, like you say, is a way for people to make a little extra income on the side, while having another job, is very important and I think it’s something that’s much needed for this area.”
When Williams questioned about the company and if it was like the ride-sharing company Uber, Scott answered that it’s Canadian-owned. “They’re all very similar. What we specialize in is mid- to small town market. It’s all about customer service, knowing the residents in the service…We’re a mid-town Canadian company.”
Council has asked staff to bring in a report on the issue of a ride-sharing system in the city.
