“In response to calls for service from our business owners and property owners, our trained Welcoming Streets staff promptly engage with individuals facing challenges related to mental health, substance abuse, and homelessness.”
So far this year, Welcoming Streets stewards have been in 810 interactions with people in one form of distress or another. The number of calls involving mental health issues was 161 while the number of distinct individuals helped was 118.
The Belleville Police Service backs the program 100 per cent saying the stewards’ response to problems definitely cuts down the number of calls to police allowing officers to attend to more pressing duties. Welcoming Streets staff often calm volatile situations and often guide people to the service agencies they need for help.