There is more than just a coat of paint going into Campbellford Memorial Hospital’s Inpatient Unit refresh.
Several improvements are being made to enhance patient safety and experience.
Work to complete the refresh began a year ago after a review found that patients, visitors and staff noted the unit required updating.
One major element to the work included the installation of a new Nurse Call System.
CMH’s existing system was a combination of three different systems, which were all end of life, limited in their functionality and no longer 100% reliable.
“Sometimes the lights on the call bell wouldn’t shut off,” commented Jenn Woods, a Team Lead and Registered Nurse on the Inpatient Unit. “It made it difficult to know whether a patient had called for assistance, or if the system was malfunctioning again.”
New nurse call system at Campbellford Memorial Hospital. (Photo: CMH)
New patient communications boards are also being added in patient rooms, designed to provide patients and their families a quick reference to updates on a patient’s current condition and treatment plan, as well as any upcoming news or information about the hospital.
“The communication boards really add a quality element to the patient experience here at CMH,” commented Nicole Wood, VP of Patient Care and Chief Nursing Officer. “They allow families to quickly see, as soon as they arrive, what the status of their loved one’s treatment is.”
CMH also engaged their Patient and Family Advisory Council (PFAC) on a number of elements of the refresh, including paint colours, new signage and a new wayfinding approach.
The wings of the Inpatient Unit have also been renamed.
Gone are the East, West and South Wings, replaced by the Trent River, Ranney Gorge, and Ferris Lane wings – renamed in part to reflect the local geography and history of the region.
The West Wing at Campbellford Memorial Hospital has been renamed Ranney Gorge Wing. (Photo: CMH)
When asked why they were making the changes as they advocate for a new hospital, CEO Eric Hanna responded, “While we work to build a new hospital, we are committed to providing the best possible patient experience we can at our existing facility. Our first floor refresh will enhance patient safety and create a more pleasant patient experience.”
