It was an emotional meeting of Quinte Health Care’s Board of Directors Tuesday.
It was the last meeting for retiring CEO and President Mary Clare Egberts.
Egberts said that likely her biggest achievement at QHC was the creation of a Strategic Plan that was meaningful to every member of the organization.
“We know the research says if you understand how you’re making a difference in your workplace, if you understand how you’re contributing to the whole, you tend to be happier and that’s what we’ve been trying to do.”
Meanwhile Egberts said QHC’s success was all about teamwork from top to bottom.
“I’m grateful for the small contribution I’ve been able to make but really this organization has an endless future and really can do wonderful things and I know will continue to do wonderful things.”
Mary Clare Egberts has served as QHC’s leader for a decade and will leave at the end of the year.
The incoming CEO and president is Stacey Daub.
BELOW ARE SOME OF THE FORMAL COMMENTS MADE BY MARY CLARE EGBERTS
First and foremost, I am so proud of the progress the collective team has made to continually advance the patient experience, quality and overall culture of this organization. Particularly in this pandemic year, the QHC team is more connected with the difference they make in people’s lives and are proud to celebrate and receive wide-spread community recognition for the care they provide every day.
Receiving accreditation with exemplary status–twice–certainly helped to confirm for our teams and for the community that QHC provides high quality care. As important, our culture is now one where the teams are continually looking for new ways to enhance quality, safety, and the patient and staff experience. My challenge to the organization is to continue to see every day as a learning experience and ask yourselves what you can do tomorrow that would make us even better than we are today.
I think the board knows that I am particularly proud of the work we have done around our Grassroots Transformation, strategy implementation and making the values come alive at QHC. These are the values developed by the QHC team, for the QHC team, and for the ultimate benefit of our patients and families. Collectively, we have made great strides to create the culture the staff and physicians wanted for this organization. As my first QHC board chair used to say, if you continue to make decisions based on those values, you won’t go too far wrong.
Know that you have an exceptional team of leaders at QHC, at all levels of the organization.
