Sandbanks Superintendent has 9-1-1 Advice

The Superintendent of Sandbanks Provincial Park says 9-1-1 dispatching problems could be avoided if park personnel are contacted during emergencies.

People helping a woman who nearly drowned at Dunes Beach on Sunday were frustrated because the Kingston-based 9-1-1 dispatcher wanted a specific address.

Don Bucholtz says emergency services are able to respond more quickly when park staff make the 9-1-1 call, because they have detailed information. He says Sandbanks personnel would have called 9-1-1 on Sunday, but the ambulance, delayed because of the dispatcher situation, was already on its way.